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LEXIM TRADING DMCC
Submit Complaint

LEXIM TRADING DMCC
Submit Complaint

LEXIM TRADING DMCC
Submit Complaint

Updated on 04 February 2025

Complaint Submission Form

Please provide detailed information about your complaint. All fields marked with * are required.

1. Personal Information

First name

*

Last Name

*

Email Address

*

Phone Number

Account ID/Username (if applicable):

2. Complaint Details

Date of Incident

*

Type of Complaint

Service Issue

Transaction Issue

Account Issue

Technical Issue

Other (please specify)

Transaction/Order Reference (if applicable):

Description of Complaint:

(Please provide detailed information about your complaint, including relevant dates, transaction IDs, or any supporting documents.)

Have you previously contacted Lexim regarding this issue?

Yes (Provide Details Below)

No

Previous Correspondence (if applicable):

3. Desired Resolution

(Please specify the resolution or outcome you are seeking.)

4. Supporting Documents

(3) files max.

(Attach any relevant documents such as screenshots, transaction records, or email correspondence.)

Click to upload files

or drag and drop

max. 25MB

1. Personal Information

First name

*

Last Name

*

Email Address

*

Phone Number

Account ID/Username (if applicable):

2. Complaint Details

Date of Incident

*

Type of Complaint

Service Issue

Transaction Issue

Account Issue

Technical Issue

Other (please specify)

Transaction/Order Reference (if applicable):

Description of Complaint:

(Please provide detailed information about your complaint, including relevant dates, transaction IDs, or any supporting documents.)

Have you previously contacted Lexim regarding this issue?

Yes (Provide Details Below)

No

Previous Correspondence (if applicable):

3. Desired Resolution

(Please specify the resolution or outcome you are seeking.)

4. Supporting Documents

(3) files max.

(Attach any relevant documents such as screenshots, transaction records, or email correspondence.)

Click to upload files

or drag and drop

max. 25MB

1. Personal Information

First name

*

Last Name

*

Email Address

*

Phone Number

Account ID/Username (if applicable):

2. Complaint Details

Date of Incident

*

Type of Complaint

Service Issue

Transaction Issue

Account Issue

Technical Issue

Other (please specify)

Transaction/Order Reference (if applicable):

Description of Complaint:

(Please provide detailed information about your complaint, including relevant dates, transaction IDs, or any supporting documents.)

Have you previously contacted Lexim regarding this issue?

Yes (Provide Details Below)

No

Previous Correspondence (if applicable):

3. Desired Resolution

(Please specify the resolution or outcome you are seeking.)

4. Supporting Documents

(3) files max.

(Attach any relevant documents such as screenshots, transaction records, or email correspondence.)

Click to upload files

or drag and drop

max. 25MB

If you wish to follow up or provide additional details to your case - please reach out through one of the contact methods below:

Other Contact Methods

Email:

support@lexim.digital

Phone:

+971 (0)4 375 1987 (9:00 AM - 6:00 PM GST, Monday-Friday)

Postal Address:

Lexim Trading DMCC, Mazaya Business Avenue 2201, Tower AA1,
First Al Khail St, Jumeirah Lake Towers, Dubai, UAE.

Regulatory Authority

Virtual Asset Regulatory Authority (VARA) - Visit vara.ae for additional guidance.

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解决方案

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反洗钱/反恐怖融资政策

反洗钱/反恐怖融资政策

Complaints Handling Procedure

条款与条件

条款与条件

Whistleblowing Policy

Lexim © 2024。版权所有。

实物黄金数字流动性

立刻加入Lexim，交易瑞士黄金。

注册账户

Lexim

解决方案

技术与安全

法务

条款与条件

反洗钱/反恐怖融资政策

反洗钱/反恐怖融资政策

Complaints Handling Procedure

条款与条件

条款与条件

Whistleblowing Policy

Lexim © 2024。版权所有。

实物黄金数字流动性

立刻加入Lexim，交易瑞士黄金。

注册账户

Lexim

解决方案

技术与安全

法务

条款与条件

反洗钱/反恐怖融资政策

反洗钱/反恐怖融资政策

Complaints Handling Procedure

条款与条件

条款与条件

Whistleblowing Policy

Lexim © 2024。版权所有。